Shipping
Please Note: You are responsible for providing a secure delivery location. Tracking is provided so that you know when to expect your package. Stolen packages will be your responsibility. We will do everything possible to help with this process. Thank you for your understanding.
Orders over $65 qualify for free USPS Priority or First Class shipping - within the continental United States. This timeline is NOT A Guaranteed service but a guideline. Times and delays may vary. Tracking email will provided expected delivery times.
Exceptions can apply and declaration of additional shipping fees may be stated within the product description including items of excessive weight or irregular dimensions.
Orders placed online before 1:00 pm PST will be shipped the same day Monday-Friday. All other orders will be shipped on the next business day. All other orders will arrive based on USPS or FedEx standard ground delivery service. Some larger orders will require extra shipping. Items such as Plano tackle boxes, large tackle bags, and crab gear might require an extra freight charge. You will be notified prior to shipping.
Shipping Rates
Standard Packages
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Estimated Delivery Time
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Days
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Under $65
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Over $65
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|
USPS Priority Lower 48 U.S. States (No Rods)
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1-5 Business days
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$6.99
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Free
|
|
Hawaii & Alaska - USPS Priority
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3 days
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$6.99 or More
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Free Or More
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Canada USPS (RODS EXTRA)
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5+ days
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$23.95 or More
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$19.95 or More
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Express Packages
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Estimated Delivery Time
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Days
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Under $50
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Over $50
|
|
FedEx 2 Day Express Standard Packages
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2 Business days (Mon-Fri)
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$24.95 or More
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$24.95 or More
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FedEx Overnight Standard Packages (M-F)
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Next Business Day
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$38.95 or More
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$38.95 or More
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| (Express package pricing is for standard size only. RODS do not qualify for express pricing. You will be contacted if additional payment is required. Example: 2 Day Rod to Florida will be at total of $65.00 in shipping. Overnight $110.00.) | |||
Oversized Items (Not all Models) See product page for details - Some items will automatically charge extra shipping (nets, crab pots, etc...)
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Estimated Delivery Time
|
Days
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Under $65
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Over $65
|
|
Anywhere in California - USPS or Fedex
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1-5 Business days
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$6.99
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Free
|
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Lower 48 U.S. States - USPS or Fedex
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2-8 Business days
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$6.99
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Free
|
|
Hawaii & Alaska - USPS only
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5+ Business days
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Actual
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Supp*
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|
Canada - Email For Quote (Rods Do Not Qualify)
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5+ Business days
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$23.95 or More
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$19.95 or More
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*Supp shipping rates will be partially paid by OPS. TBD
Canada Shipping Rates
PLEASE NOTE: Rods cannot ship to Canada at this time....the oversized charges are becoming too expensive. Sorry.
Canadian buyers will be asked to pay actual shipping charges and will be calculated after order is complete. Once your order is complete, our shipping department will determine the shipping fees and contact you for approval with an adjusted rate.
Shipping Fishing Rods
Due to the incredibly high cost of shipping fishing rods, ALL fishing rods are subject to a $25 shipping charge per order. Drop shipped rods are shipped directly to you from the manufacturer. Most delivery times are 3 to 7 business days depending on your U.S. location. Rods over 7' 11" in length will require extra shipping if is not already stated on product page. You will be contacted for approval if additional money is needed for shipping.
Express Shipping
Express Shipping is available for an additional fee, however, it is not available for rod purchases, unless you want to pay actual charges. Should you need a rod expedited, please call for a quote. 707.588.8033 ext #3
International orders (non-Canadian)
We currently do not ship outside the US and Canada.
Returns
We at Monster Fishing Tackle and Outdoor Pro Shop want all customers to be completely satisfied with their purchase. Our return policy offers a full refund on items returned within 30 days of the original purchase. All items being returned must be in new and unused condition. In some cases, returned items may be subject to a 15% restocking fee up to $20. Orders placed with expedited shipping will be refunded minus the cost of shipping: this includes all 2nd day air and next day air shipments.
We require all customers to contact us before returning their items. You may notify us of your intentions via email at info@outdoorproshop.com or calling toll free at (707) 588-8033. Customer assumes all shipping costs incurred by the return shipment unless otherwise negotiated upon original contact. Should we assume fault for incorrectly filling an order we will cover the shipping costs incurred.
**Faulty, improperly labeled or items damaged in shipping are always eligible for return**
Make sure your info and order number is in the package so we can process properly.
Outdoor Pro Shop -Returns
412 Houser St
Cotati CA 94931
Damaged Items
We take every measure to make sure your order is shipped and packaged in the most secure manner. Should an item arrive damaged, please contact us immediately and we will issue a call tag to retrieve that package from you. You do not have to pay return shipping fees. Once we receive confirmation the return package is en route back to us, we will send out your in tact items. In the rare occurrence the item of subject is out of stock, we will work with the manufacturer to get you that item as quickly as possible.
Click here to print our Return/Exchange Merchandise Form